Privacy Policy
Privacy Policy
Effective Date: September 18th 2024
At Flat Out Detailing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including contacting us via text messaging. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, phone number, email address, billing address, and other details you provide when booking a service or communicating with us.
Usage Information: We collect information on how you interact with our website or mobile services, such as IP addresses, browser types, and referring pages.
Text Message Data: If you contact us via text message, we may collect the content of your messages, your phone number, and the date and time of the communication.
2. How We Use Your Information
We may use your information for the following purposes:
To provide, operate, and improve our services.
To communicate with you regarding your bookings, promotions, and updates to our services.
To send you appointment reminders, invoices, and service-related messages.
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:
Service Providers: We will not share your information with third-party companies for marketing purposes.
Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena or a legal process, or to protect our rights.
4. Your Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Access: You have the right to request what personal information we collect, use, and disclose about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out: You can request to opt-out of the sale of your personal information, although we do not sell your information.
To exercise any of these rights, please contact us at [Insert Contact Information].
5. Data Retention
We retain your information only for as long as necessary to provide our services or as required by law. Once information is no longer needed, we securely delete or anonymize it.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
7. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Flat Out Detailing
9885 Mesa Rim Rd, ste 125, San Diego, CA 92121
Contact@flatoutdetailing.com
858-252-9850