Our Story
Flat Out Detailing was born from a deep-rooted passion for cars. Felipe, our founder, inherited this passion from his father, who was a race car driver in Brazil during the 1970s. Growing up around cars, he developed an appreciation for vehicles that extended beyond driving them—he loved keeping them in pristine condition. When he moved to San Diego, he noticed a gap in the market for premium car detailing services. He struggled to find a detailing service that met his own high standards for his vehicles. In 2022 he decided to start Flat Out Detailing, a business dedicated to offering top-tier car care with the convenience that busy San Diego residents need.
Our Mission
At Flat Out Detailing, our mission is simple: to provide exceptional detailing services that not only meet but exceed our customers' expectations. We are committed to delivering high-quality results with a focus on customer satisfaction, professionalism, and convenience. Whether you visit our shop or use our mobile service, we aim to make every vehicle look its absolute best while providing an experience that is as effortless as possible for you.
Why Choose Us?
Quality and Excellence
From the beginning, quality has been our cornerstone. We use only the best products and state-of-the-art techniques to ensure your car receives the care it deserves. Our team is highly trained, not just in the technical aspects of detailing, but in understanding and anticipating your needs as a car owner.
Customer Satisfaction
Your satisfaction is our top priority. With over 100 five-star reviews on Google and more than 2,000 cars serviced in the San Diego area, we have built a reputation for excellence. Our customers return to us not just for the results we deliver but for the exceptional service experience we provide.
Convenience
We understand that life in San Diego can be hectic, which is why we offer a premium mobile detailing service. Whether you’re at home or work, we bring our high-quality service to you. This means you can relax or focus on what’s important while we take care of your car.
Values That Drive Us
Customer Satisfaction: We’re dedicated to exceeding your expectations with every service.
Transparency: We believe in open, honest communication with our customers, employees, and partners.
Quality: We uphold the highest standards in everything we do, from the products we use to the services we provide.
Courtesy: We treat everyone with kindness and respect, fostering a welcoming atmosphere for our customers and team.
Efficiency: We strive to deliver our services swiftly and effectively, optimizing our processes to provide you with the best possible experience.
Teamwork: Our success is built on collaboration and mutual respect. We support each other to achieve our common goals.
Accountability: We take personal responsibility for our work and always aim to deliver the best results.
Positive Attitude: We believe in maintaining a positive, constructive approach in everything we do. This not only makes our work environment better but also ensures a happier, more satisfying customer experience.